From: Tyesha Woods

Sent: Mon Jun 29 14:05:58 2020

To: Andy Peters; Tim Gustafson

Cc: Gerald Fisher; Chaunee Seifried

Subject: RE: PGE Claim

Importance: Normal

Attachments: image004.png; image001.jpg;

Hi Andy,

Thank you for sharing your claim number. I will keep an eye on its status.

Thanks.

______________________________________________

From: Andy Peters <apeters@cityofmolalla.com>

Sent: Wednesday, June 24, 2020 3:11 PM

To: Tyesha Woods <Tyesha.Woods@pgn.com>; Tim Gustafson <tim@GustafsonINS.com>

Cc: Gerald Fisher <gfisher@cityofmolalla.com>; Chaunee Seifried <cseifried@cityofmolalla.com>

Subject: FW: PGE Claim

***Please take care when opening links, attachments or responding to this email as it originated outside of PGE.***

FYI, Our PGE Claim number is below.

Thanks!

Andy

From: Lyn Burniston <Lyn.Burniston@pgn.com>

Sent: Wednesday, June 24, 2020 3:06 PM

To: Andy Peters <apeters@cityofmolalla.com>

Subject: PGE Claim

6/24/2020

City of Molalla

PO Box 248

Molalla, OR 97035

PGE Claim No: GL2020064797

Date of Loss: 5/23/2020

Dear Mr. Peters:

Thank you for contacting PGE regarding damage that occurred on 5/23/2020. We are here to help you through the claims process and are currently looking into the event that led to the damage. Once the cause has been established, we will determine whether your claim can be accepted or not. The time required to complete this investigation will depend on the complexity of the event.

We will need to know if you have three phase protection for the pump.

If we determine that we can accept your claim for payment, we will contact you by phone. If we are not able to accept your claim, you will receive a letter explaining the reason(s) why.

In the meantime, if you need to follow up or have questions, I can be reached at 503-464-7455 or Lyn.Burniston@pgn.com. I look forward to working with you toward a resolution of your claim.

Sincerely,

Lyn Burniston

Senior Claims Specialist