From: Jennifer Cline
Sent: Thu Dec 31 11:22:02 2015
To: Jarit Pitochelli; Dan Zinder; it@cityofmolalla.com
Cc: Sadie Cramer; Nicolas Lennartz
Subject: RE: New External Support Trouble Ticket #60337
Importance: Normal
Attachments: image001.png; Does this need to be installed to work through our email or an internet based application? Jennifer Cline, P.E. | Public Works Director Licensed in OR, WA 117 N Molalla Ave. | PO Box 248 * |Molalla, OR 97038 O: 503.759.0218 | F: 503.829.3676 From: Jarit Pitochelli [mailto:JaritP@molalla.com] Sent: Thursday, December 31, 2015 11:20 AM To: Dan Zinder <dzinder@cityofmolalla.com>; Jennifer Cline <jcline@cityofmolalla.com>; it@cityofmolalla.com Cc: Sadie Cramer <scramer@cityofmolalla.com>; Nicolas Lennartz <nlennartz@cityofmolalla.com> Subject: RE: New External Support Trouble Ticket #60337 Dan, Yes, users will have their own logins for remote and desktop access. Some informational videos here… Getting Started - https://youtu.be/aMYJddVH1-M Improving Productivity with Dropbox Business - https://youtu.be/SA99ZcLKuec Jarit Pitochelli | Customer Support Rep phone:503.829.1100 / 503.829.5454 fax:503.829.7781 From: Dan Zinder [mailto:dzinder@cityofmolalla.com] Sent: Thursday, December 31, 2015 11:00 AM To: Jennifer Cline <jcline@cityofmolalla.com>; Jarit Pitochelli <JaritP@molalla.com> Cc: Sadie Cramer <scramer@cityofmolalla.com>; Nicolas Lennartz <nlennartz@cityofmolalla.com> Subject: RE: New External Support Trouble Ticket #60337 For Dropbox – we would be using DB Business, which would be $75/mo with a 5 user plan. This would certainly be adequate in terms of space as space is unlimited. Jarit – I assume the named users can log in remotely? Dan Zinder 503.759.0226 503.586.8094 (c) From: Jennifer Cline [mailto:jcline@cityofmolalla.com] Sent: Thursday, December 31, 2015 10:54 AM To: Jarit Pitochelli <JaritP@molalla.com> Cc: Sadie Cramer <scramer@cityofmolalla.com>; Dan Zinder <dzinder@cityofmolalla.com>; Nicolas Lennartz <nlennartz@cityofmolalla.com> Subject: RE: New External Support Trouble Ticket #60337 Ok, what is the cost for the City? I believe Dan Zinder and Nicholas Lennartz would use it as well. Jennifer Cline, P.E. | Public Works Director Licensed in OR, WA 117 N Molalla Ave. | PO Box 248 * |Molalla, OR 97038 O: 503.759.0218 | F: 503.829.3676 From: Jarit Pitochelli [mailto:JaritP@molalla.com] Sent: Thursday, December 31, 2015 10:01 AM To: Jennifer Cline <jcline@cityofmolalla.com> Subject: RE: New External Support Trouble Ticket #60337 Myself, and our IT Manager, Lance, use Dropbox on a regular basis and haven’t ever had any issues. Similar to banks, and the xpressbilpay site that the City uses, Dropbox uses a Certificate driven secured website with Encryption. As with anything with a login, however, your data is only as secure as your password. Jarit Pitochelli | Customer Support Rep phone:503.829.1100 / 503.829.5454 fax:503.829.7781 From: Jennifer Cline [mailto:jcline@cityofmolalla.com] Sent: Thursday, December 31, 2015 9:52 AM To: Jarit Pitochelli <JaritP@molalla.com> Subject: RE: New External Support Trouble Ticket #60337 I don’t feel drop box is a secure site. Jennifer Cline, P.E. | Public Works Director Licensed in OR, WA 117 N Molalla Ave. | PO Box 248 * |Molalla, OR 97038 O: 503.759.0218 | F: 503.829.3676 From: Jarit Pitochelli [mailto:JaritP@molalla.com] Sent: Thursday, December 31, 2015 9:51 AM To: jcline@cityofmolalla.com; itservices <itservices@molalla.com> Subject: RE: New External Support Trouble Ticket #60337 Jennifer, After reviewing your needs, our best recommendation would be to use a service such as Dropbox. The free version allows you to create folders on your computer that are stored locally as well as in the Cloud and you can send a secure link to the file via email that can be shared privately with others. If you would like Password protected links and over the base 2GB storage capacity, the Pro and Business options are available also. Thank you, Jarit Pitochelli | Customer Support Rep phone:503.829.1100 / 503.829.5454 fax:503.829.7781 -----Original Message----- From: itservices@molalla.com [mailto:itservices@molalla.com] Sent: Wednesday, December 30, 2015 3:28 PM To: itservices <itservices@molalla.com> Subject: New External Support Trouble Ticket #60337 Basic Info: Status: Open OwnedBy: None Category: IT Services Contact: Jennifer Cline <jcline@cityofmolalla.com> CBR: 5038296855 Location and Facilities: Address: 117 N MOLALLA AVE, MOLALLA, OR 97038 OldMDF: F14-1-4(8), 229-230 FiberMDF: PowerMDF: Jennifer Cline <jcline@cityofmolalla.com> added the following detail on 12/30/2015 3:27:48 PM -08:00: Hi, At times we need to send large files and scans to folks who cannot accept files larger than 3MB or 10MB through email. What can we use that will allow us to share files more readily? I’ve have used a trial for the Citrix FileShare program, which works well with sending a link. However if you purchase the program I hear it will automatically use FileShare for files over 3MB which can become a nuisance and I would like a choice. Any recommendations? Happy Holidays, Jennifer Cline, P.E. | Public Works Director Licensed in OR, WA City of Molalla 117 N Molalla Ave. | PO Box 248 * |Molalla, OR 97038 O: 503.759.0218 | F: 503.829.3676