Good news on the air gap.
Looks like we need to verify with Hach if the logger requires a static IP to operate. I did not see an answer back to Darrin Farrell from Verizon on this question.
Jennifer Cline, P.E.
City of Molalla
Public Works Director
O: 503.759.0218
F: 503.829.3676
From: Dan Zinder [mailto:dzinder@cityofmolalla.com]
Sent: Tuesday, February 10, 2015 3:55 PM
To: Jennifer Cline
Cc: Lee, Rob; Ken Navidi
Subject: RE: Hach Meter
Jenn,
As I’m sure you’ve seen, we’re still having issues with the remote logger – likely due to the modem being unable to call out.
I also wanted to pass along that the new site does appear to be more stable with the readings. The air gap and manual level readings were nearly perfect matches.
Dan Zinder
503.759.0226
503.586.8094 (c)
From: Jennifer Cline [mailto:jcline@cityofmolalla.com]
Sent: Tuesday, February 10, 2015 2:06 PM
To: Dan Zinder
Cc: Lee, Rob; Ken Navidi
Subject: FW: Hach Meter
Importance: High
Hi Dan,
Can you give me an update regarding the wireless data logger. Did you have a chance to contact Hach while in the field to troubleshoot the system?
I confirmed with Verizon everything is up and running on their end.
Jennifer Cline, P.E.
City of Molalla
Public Works Director
O: 503.759.0218
F: 503.829.3676
From: Lee, Rob [mailto:roblee@BrwnCald.com]
Sent: Tuesday, February 10, 2015 12:04 PM
To: Ken Navidi; jcline@cityofmolalla.com
Cc: Dan Zinder
Subject: RE: Hach Meter
Importance: High
Ken,
I just logged in again and checked. The meter shows up under “Instruments” but not under the Dashboard and we cannot retrieve the data.
Username: JCline
Password: Molalla
Can you please have Hach address this?
Robert Lee
Brown and Caldwell
T 503.977.6625 | C 503.828.7542
From: Ken Navidi [mailto:knavidi@bainbridgeassoc.com]
Sent: Monday, February 09, 2015 3:46 PM
To: jcline@cityofmolalla.com; Lee, Rob
Subject: FW: Hach Meter
Its sounds like the meter is on the website. I do not have your login or password to verify.
Ken Navidi
Bainbridge Associates Inc.
(503) 697-9711
From: Hach Flow Sales [mailto:HachFlowSales@hach.com]
Sent: Monday, February 09, 2015 6:04 AM
To: Ken Navidi
Subject: RE: Hach Meter
Ken,
This meter has been added to FS-Data for you. Please let us know if you have additional questions.
Thank you and please have a great day!
ASHLEY Knox |FLOW CUSTOMER SERVICE REPRESENTATIVE
P 800.368.2723 | F 970.669.2932
Hach Company | www.hachflow.com | hachflowsales@hach.com
Check out "focus on flow", the product and technology newsletter for professionals in the flow monitoring field: www.focusonflow.com
From: Ken Navidi [mailto:knavidi@bainbridgeassoc.com]
Sent: Sunday, February 08, 2015 11:32 PM
To: Hach Flow Sales
Subject: FW: Hach Meter
Sales,
I need this logger added to the City of Mollala’s FSDATA site. Meter is activated, the website has no meters. See photo below for serial #.
Ken Navidi
Bainbridge Associates Inc.
(503) 697-9711
From: Jennifer Cline [mailto:jcline@cityofmolalla.com]
Sent: Friday, February 06, 2015 4:22 PM
To: Lee, Rob
Cc: Ken Navidi; Garrett Edmunds; Dan Zinder
Subject: Re: Hach Meter
Hi Rob,
I think Dan is out. Here's the meter number. Forgot I had this on my phone
Sent from my iPhone
On Feb 6, 2015, at 1:28 PM, Lee, Rob <roblee@BrwnCald.com> wrote:
Ken,
The City could provide this. Could it be dug out of the setup using FSData or does it have to be manually read off the logger? As you know, it’s a difficult access location which is why the wireless unit was purchased.
Dan,
Do you have the meter’s (I assume the logger, not the sensor) serial number?
Robert Lee
Brown and Caldwell
T 503.977.6625 | C 503.828.7542
From: Ken Navidi [mailto:knavidi@bainbridgeassoc.com]
Sent: Friday, February 06, 2015 1:27 PM
To: Lee, Rob
Subject: Hach Meter
Rob,
Got your message. Hach Service needs the meter serial # to get it on to the website. Would you have this?
Ken Navidi
Bainbridge Associates Inc.
(503) 697-9711
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