From: Jennifer Cline
Sent: Fri Jan 30 09:37:33 2015
To: Ken Navidi; HachLov Flow Tech Support
Cc: Hach Flow Sales; Garrett Edmunds; Lee, Rob; Dan Zinder
Subject: RE: FSDATA Webpage for City of Mollala
Importance: Normal
Justin,
When you have completed the setup, will you provide me with a link to the website to complete the login process?
Also, we do not have the wireless flow meter currently installed, so there should not be any data transmission as of yet. We need to swap out a pipe band before it can be installed.
Jennifer Cline, P.E.
City of Molalla
Public Works Director
O: 503.759.0218
F: 503.829.3676
From: Ken Navidi [mailto:knavidi@bainbridgeassoc.com]
Sent: Friday, January 30, 2015 8:59 AM
To: HachLov Flow Tech Support
Cc: Jennifer Cline; Hach Flow Sales; Garrett Edmunds; Lee, Rob; Dan Zinder
Subject: Re: FSDATA Webpage for City of Mollala
Customer owned. They bought only one wireless logger. New equipment activated by customer
Sent from my iPhone
On Jan 30, 2015, at 5:28 AM, HachLov Flow Tech Support <flowtechsupport@hach.com> wrote:
Thank you Jennifer for the information provided…
Ken/Flow CSR’s,
We still need this information to setup the account. Is this DDS or Customer owned? New equipment, if so how many units do they have? Were the modems activated by Hach or customer?
Best Regards,
justin rimbert | Field Service Manager II
P 800.368.2723 | F 970.619.5150
Hach Company | www.hachflow.com |flowtechsupport@hach.com
Water analysis has to be right. You deserve complete solutions you can be fully confident in. Hach is your resource for expert answers, outstanding support, and reliable, easy-to-use products.
From: Jennifer Cline [mailto:jcline@cityofmolalla.com]
Sent: Thursday, January 29, 2015 3:08 PM
To: HachLov Flow Tech Support; knavidi@bainbridgeassoc.com
Cc: Hach Flow Sales; Garrett Edmunds; Lee, Rob; Dan Zinder
Subject: RE: FSDATA Webpage for City of Mollala
Here is the account information requested.
Let me know if there is any additional info needed?
Account Name: City of Molalla
Address: P.O. Box 1347
City: Molalla
State: Oregon
Country: U.S.
Zip: 97038
Phone: 503.759.0218
Account Expirations: ??
Maximum Active Instruments: ??
Master Account Administrator
First: Jennifer
Last: Cline
User Name: molallapw
Jennifer Cline, P.E.
City of Molalla
Public Works Director
O: 503.759.0218
F: 503.829.3676
From: HachLov Flow Tech Support [mailto:flowtechsupport@hach.com]
Sent: Thursday, January 29, 2015 11:49 AM
To: knavidi@bainbridgeassoc.com
Cc: Hach Flow Sales; jcline@cityofmolalla.com
Subject: RE: FSDATA Webpage for City of Mollala
Hello Ken,
Can you be more specific, do they need an account setup on FSDATA? Is this DDS or Customer owned? New equipment, if so the account should have been setup by customer service when the order was placed? Please advise so we can further assist. We will need the follow information listed below to setup an account….
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Best Regards,
justin rimbert | Field Service Manager II
P 800.368.2723 | F 970.619.5150
Hach Company | www.hachflow.com |flowtechsupport@hach.com
Water analysis has to be right. You deserve complete solutions you can be fully confident in. Hach is your resource for expert answers, outstanding support, and reliable, easy-to-use products.
From: Ken Navidi [mailto:knavidi@bainbridgeassoc.com]
Sent: Thursday, January 29, 2015 12:16 PM
To: Hach Flow Sales; jcline@cityofmolalla.com
Subject: FSDATA Webpage for City of Mollala
Hach Tech Support,
We need to setup the wireless FL901UX logger online from the City of Molalla, has this been done. What do you need from Jennifer to get this operational?
Ken Navidi
Bainbridge Associates Inc.
(503) 697-9711
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Please be advised that this email may contain confidential information. If you are not the intended recipient, please notify us by email by replying to the sender and delete this message. The sender disclaims that the content of this email constitutes an offer to enter into, or the acceptance of, any agreement; provided that the foregoing does not invalidate the binding effect of any digital or other electronic reproduction of a manual signature that is included in any attachment.