From: Jennifer Cline

Sent: Thu Feb 19 11:35:07 2015

To: Tran, Adam

Subject: RE: Action Required - Your Approval Needed for Verizon Wireless Order Number # 774547

Importance: Normal

It seems it was the modem on the logger. The manufacturer is sending the City a new unit. Thank you for asking though.

On a side note, my address at home is 13644 S Maple Grove Rd. Molalla OR 97038.

I would love to see a small microwave tower come our way. I had an incident this last April when I had to call 911 for my husband. I think we are in the middle of a number of different towers. They had to transfer me 3 times until I could talk to the correct dispatch. We are far enough out as it is regarding response times. I don’t know that it created an additional delay, but in a life threatening situation it may make a difference. We were lucky, his was only a medication induced seizure.

Another location that I know is an issue is the Molalla Corridor that runs on the Molalla Forrest Road adjacent to the Molalla River. There have been accidents out there over the years and it is a struggle to get a call out on a cell phone in the corridor for medical emergencies. I believe that would be a huge improvement to the system.

Thanks,

Jennifer Cline, P.E.

City of Molalla

Public Works Director

O: 503.759.0218

F: 503.829.3676

"file:///C:

From: Tran, Adam [mailto:Adam.Tran@VerizonWireless.com]

Sent: Thursday, February 19, 2015 11:28 AM

To: Jennifer Cline

Subject: RE: Action Required - Your Approval Needed for Verizon Wireless Order Number # 774547

Jennifer –

Wanted to do a follow up on your meter. Is everything working ok?

Sincerely,

Adam Tran

Government Account Executive| Verizon Wireless

(503.307.7643 wireless |7503.574.1880

Adam.Tran@vzw.com

Business Support Center: Click here to e-mail the Business Support Center or call 1-800-922-0204 for immediate assistance on your account or billing questions.

From: Jennifer Cline [mailto:jcline@cityofmolalla.com]

Sent: Tuesday, February 10, 2015 4:30 PM

To: Farrell, Darin; Ken Navidi; Tran, Adam

Cc: Garrett Edmunds; Dan Zinder

Subject: RE: Action Required - Your Approval Needed for Verizon Wireless Order Number # 774547

Hi Darin,

We are working with HACH to verify whether or not the logger requires a static IP to operate..

On another note I notice the plan should be 10 MB, not 10 GB.

Thanks,

Jennifer Cline, P.E.

City of Molalla

Public Works Director

O: 503.759.0218

F: 503.829.3676

"file:///C:

From: Farrell, Darin [mailto:Darin.Farrell@VerizonWireless.com]

Sent: Tuesday, February 10, 2015 3:11 PM

To: 'Ken Navidi'; 'Jennifer Cline'; Tran, Adam

Cc: 'Garrett Edmunds'; 'Dan Zinder'

Subject: RE: Action Required - Your Approval Needed for Verizon Wireless Order Number # 774547

Guys I show it as active and thought that there may have been the possibility of a failed activation. I just checked on it and the activation was a success. Everything on my end looks good and there shouldn’t be any issues in connecting with the device. My only suggestion would be to call customer service to get to tech support, 800-922-0204.

One other question would be does this equipment require a static IP to operate? I’ve seen that happen before with some devices.

DF

From: Ken Navidi [mailto:knavidi@bainbridgeassoc.com]

Sent: Tuesday, February 10, 2015 3:02 PM

To: 'Jennifer Cline'; Tran, Adam; Farrell, Darin

Cc: 'Garrett Edmunds'; 'Dan Zinder'

Subject: RE: Action Required - Your Approval Needed for Verizon Wireless Order Number # 774547

Adam,

We are unable to call the modem. I get a Verizon wireless recording which makes me think the modem is not setup for data correct. Can Verizon confirm this modem is setup correct?

Ken Navidi

Bainbridge Associates Inc.

(503) 697-9711

From: Jennifer Cline [mailto:jcline@cityofmolalla.com]

Sent: Friday, February 06, 2015 10:30 AM

To: Adam.Tran@verizonwireless.com

Cc: Ken Navidi; Garrett Edmunds; Dan Zinder

Subject: RE: Action Required - Your Approval Needed for Verizon Wireless Order Number # 774547

Hi Adam,

Is there anything we need to do to get the system to begin transferring date. We are not seeing data come through online yet. Can you check to see if there is a signal?

Jennifer Cline, P.E.

City of Molalla

Public Works Director

O: 503.759.0218

F: 503.829.3676

"file:///C:

From: Adam.Tran@verizonwireless.com [mailto:Adam.Tran@verizonwireless.com]

Sent: Thursday, January 29, 2015 12:10 PM

To: Jcline@cityofmolalla.com

Subject: Action Required - Your Approval Needed for Verizon Wireless Order Number # 774547

Below are the details of an order you recently requested. Please review the order details and respond with your approval by selecting the link below.

Click here to approve or reject the order

Upon approval your order will be submitted for the processing

Upon rejection this order will not be placed and will be returned to your sales representative.

Did you know you can use My Business Account or Verizon Enterprise Center to purchase new equipment, change price plans, add features, and more? Visit www.verizonwireless.com/mybusiness to learn more.