From: Jennifer Cline

Sent: Tue Nov 17 15:20:29 2015

To: Dennis Welle

Subject: FW: COMPLAINT/ISSUE RE VAC TRUCK TODAY 505 Stowers

Importance: Normal

 

Jennifer Cline, P.E. | Public Works Director

Licensed in OR, WA

City of Molalla

117 N Molalla Ave. | PO Box 248 * |Molalla, OR 97038

O: 503.759.0218 | F: 503.829.3676

From: Maeghan Sandberg [mailto:court@cityofmolalla.com]

Sent: Tuesday, November 17, 2015 3:19 PM

To: 'Jennifer Cline' <jcline@cityofmolalla.com>

Subject: COMPLAINT/ISSUE RE VAC TRUCK TODAY 505 Stowers

Received a call from Christopher Sorenson at 505 Stowers who said the VAC truck was in front of their house today doing something to the sewer system. Whatever they did caused material to blow up out of all their drains and toilets. His wife was home and said it wasn’t so much that she couldn’t just wipe it up with Clorox and a cloth, but was enough to blow open the lids of their toilets. He said it startled people in the house.

He was very nice and wants to talk with someone about what caused this and how we can prevent it from happening again, whether it be on their side or the City’s. They did let the crew doing the work know what happened, said they were very apologetic and came in to make sure everything was okay.

He would like a call back at either 503-215-0421 (work) or 971-219-8844 (cell). Thanks.

Maeghan Sandberg

Court Clerk

Molalla Municipal Court

Ph 503-829-7711

Fax 503-829-3676