Hello Gerald,
There is no way we’re gonna pay this invoice. Tech came out to troubleshoot the Cl2 analyzer and did absolutely nothing. Pulling the circuit and reinstalling is not worth $400 bucks. If you want me to call them I will, but I’m giving you first dibs.
Thanks,
Jason
From: Colette Moilanen [mailto:colette@weci.com]
Sent: Monday, November 07, 2016 11:25 AM
To: Jason Clifford <jclifford@cityofmolalla.com>
Subject: Re: Service Call
Hi Jason,
See the attached for your records.
Best regards,
Colette Moilanen
Service Operations Coordinator
P: 425-486-9499
F: 425-485-7409
21222 30th Dr SE, Suite 110
Bothell, Wa 98021
From: Jason Clifford <jclifford@cityofmolalla.com>
Date: Monday, October 24, 2016 at 7:24 AM
To: Colette Moilanen <colette@weci.com>
Subject: RE: Service Call
Friday will work Collette.
Thanks,
Jason
From: Colette Moilanen [mailto:colette@weci.com]
Sent: Friday, October 21, 2016 4:27 PM
To: Jason Clifford <jclifford@cityofmolalla.com>
Subject: Re: Service Call
Hi Jason,
We are sorry for the inconvenience but the appointment on Monday is going to take all day, will Friday work well for you?
Best regards,
Colette Moilanen
Service Operations Coordinator
P: 425-486-9499
F: 425-485-7409
21222 30th Dr SE, Suite 110
Bothell, Wa 98021
From: Jason Clifford <jclifford@cityofmolalla.com>
Date: Wednesday, October 19, 2016 at 5:30 PM
To: Colette Moilanen <colette@weci.com>
Subject: RE: Service Call
Colette,
Monday would be good. The analyzer is not tracking residual correctly. I can punch in the residual I receive from the colorimeter but it just stays on that residual. It should be tracking, ie increasing and decreasing. Let me know please.
Thanks,
Jason
From: Colette Moilanen [mailto:colette@weci.com]
Sent: Wednesday, October 19, 2016 4:42 PM
To: Jason Clifford <jclifford@cityofmolalla.com>
Cc: Wyatt Kelly <wkelly@weci.com>; Dave Bobbett <dbobbett@weci.com>
Subject: Service Call
Hi Jason,
Per our conversation, you are having issues with your Severn Trent chlorine analyzer and would like to get someone out to troubleshoot. Can you further explain the issues you are having? Wyatt can potentially be out on Monday depending on another appointment finishing up early, or Friday the 28th is our next available date. A service estimate is attached for your reference.
Let us know if you have any questions.
Thanks!
Best regards,
Colette Moilanen
Service Operations Coordinator
P: 425-486-9499
F: 425-485-7409
21222 30th Dr SE, Suite 110
Bothell, Wa 98021