From: Whit JOHNSON
Sent: Tue Oct 31 13:07:26 2017
To: Andy Peters
Cc: Ryan Hepler; Jeff Mccrum; Gerald Fisher; Chad CARPENTER
Subject: RE: Contact Info
Importance: Normal
Attachments: image001.jpg; Andy, If you power down and pull out the processor is there an EEPROM installed on the PLC? The 340 series has that as an option. If so that EEPROM might have the program on it to load to the new PLC. Please let me know if this is there. Thank you, Whit Johnson Lead Programmer / 65 Asst. Group Leader WesTech Engineering, Inc. MICROFLOC/General Filter Products 600 Arrasmith Trail Ames, IA 50010 Tel: +1 (515) 268-8445 Fax: +1 (515) 268-8500 Mobile: +1 (815) 342-0301 From: Andy Peters [mailto:apeters@cityofmolalla.com] Sent: Tuesday, October 31, 2017 2:56 PM To: Whit JOHNSON Cc: Ryan Hepler; Jeff Mccrum; Gerald Fisher Subject: RE: Contact Info Here are your photos Mr. Johnson. The problem here is the DL340. Neither I or Automations Direct technicians can make it respond. Everything else appears to be fine. I have a new PLC and power supply on order, should be here Thursday. I just need the program (.PRJ file) which I can’t harvest off this PLC on account of it not responding! A lesson for us in Source Control ☹ I’m happy to sign any NDAs you may need to make this machine limp until our new plant can be installed, which Westech is working on now with Dyer Partnerships. Unfortunately I’m at the end of my rope if I can’t get this program from you. Thanks very much for this help! Andy Andy Peters City of Molalla Public Works Operations Supervisor (503) 829-6855 x220 Cell: 503-793-0507 117 N Molalla Ave Molalla, OR 97038 From: Whit JOHNSON [mailto:WJOHNSON@westech-inc.com] Sent: Tuesday, October 31, 2017 12:32 PM Subject: Contact Info Thank you, Whit Johnson Lead Programmer / 65 Asst. Group Leader WesTech Engineering, Inc. MICROFLOC/General Filter Products 600 Arrasmith Trail Ames, IA 50010 Tel: +1 (515) 268-8445 Fax: +1 (515) 268-8500 Mobile: +1 (815) 342-0301