From: Lucy Allison-Pursley

Sent: Mon Apr 20 18:06:05 2020

To: Gerald Fisher

Cc: Scott Pursley

Subject: Request for City support - recurring sewer expenses determined to be in public right of way

Importance: Normal

Attachments: 701 N Molalla 4-9-2020 Sewer Renewal Svc.pdf; 701 N Molalla 12-4-19 Mr Rooter.pdf; 701 N Molalla 7-28-18 Mr Rooter.pdf;

Hi Gerald. I hope you are the right person for me to reach out to. Please pass this along if someone else is more appropriate.

We have had recurring issues with sewer backup at 701 N Molalla Ave, and it was recently determined to be in the city's domain. They have already installed a clean-out, and will be coming at a later date to repair the line in the street.

First of all, we have nothing but good things to say about your employees - Andy and the red-haired guy (whose name I didn't get). They made themselves available when plumbers called them, and both have been helpful, communicative and courteous throughout.

This is the third time we'veneeded extensive clean-out in less than two years. We worked with Mr. Rooter twice before, in December 2019 and July 2018. Unfortunately, Mr. Rooter did not contact the city or advise us to do so. Most recently, we were lucky enough to connect with Dave Hefley at Sewer Renewal, who did camera work, spoke with the city, and brought in Axiom for the remainder of the work. It was agreed by all that the problem was in the city's purview, and the City stepped up.

For the most recent round of expenses (April 2020) it was helpful that the City arranged PO to Axiom. Knowing what we now know, we are asking that the city reimburse us for some or all of the other expenses we have incurred, as listed below (invoices attached). We would be fine if it came in the form of credits to our water bill, or whatever is easier for the city.

$99 in April 2020 (Sewer Renewal)

$423.81 in December 2019 (Mr Rooter)

$425.38 in July 2018 (Mr Rooter)

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$948.19 Total

Thank you for your consideration. As a working family, anything helps.

Kind regards,

Scott & Lucy

Lucy Allison-Pursley 503.780.7693

Scott Pursley 503.708.8303