I knew all of that but your "15 days" canned message is not clear as far as I am concerned. Maybe you would be better off just quoting the law.
Susan
-----Original Message-----
From: recordsrequest@deq.state.or.us
Sent: Thu, 1 Feb 2018 23:55:43 +0000
To: foxglovefarm@inbox.com, recordsrequest@deq.state.or.us
Subject: RE: Thank you for contacting DEQ.
Yes, that is correct. The timeframe outlined in SB 481 is:
· Within five business days from the date we receive the request, we are required to send the acknowledgement (Section 2, a-c).
· Within ten business days from the date we were required (not the date we sent the acknowledgement) to send the acknowledgement, the request must be completed, or the requester must be sent a statement that we are still processing the request and a reasonable estimated date that we expect to complete the request. This is found in SB 481, Section 4, (5).
When looking at the timeframes combined, we have 15 business days from the date the request was received to:
· complete the request, or
· contact the requester with a statement that we are still processing the request and a reasonable estimated date that we expect to complete the request.
I hope this clarifies the timeframe.
Thank you,
Dana
From: Susan Hansen [mailto:foxglovefarm@inbox.com]
Sent: Thursday, February 1, 2018 3:36 PM
To: RecordsRequest <recordsrequest@deq.state.or.us>
Cc: sarah.wheeler@state.or.us; Richard Whitman <richard.whitman@state.or.us>; michael.c.kron@doj.state.or.us; DECONCINI Nina <nina.deconcini@state.or.us>
Subject: RE: Thank you for contacting DEQ.
The message I responded to did not say FIVE WORKING DAYS but said this - 15 days to respond:
Thank you for your public record request. DEQ is currently working to
> determine whether we are in possession of the records you requested and
> will follow up with you as soon as possible, but in no case later than 15
> business days after receiving your request.
Hopefully your message in response now reflects the new FIVE DAY to acknowledge requests instead of the 15 day message I complained about?
Susan Hansen
Bear Creek Recovery
-----Original Message-----
From: recordsrequest@deq.state.or.us
Sent: Thu, 1 Feb 2018 23:29:26 +0000
Subject: RE: Thank you for contacting DEQ.
Good Afternoon Ms. Hansen,
Thank you for your email below. I appreciate your feedback regarding our email which acknowledges your record request. We tried to craft a response that met the requirement in Senate Bill 481, Section 2 a-c. The requirement for the acknowledgement is:
Our email was reviewed by the Department of Justice and was deemed to meet the requirement under Section 2, (c).
Again, thank you for your feedback and please feel free to address questions regarding our record request process to me.
Sincerely,
Dana Huddleston
Dana Huddleston | Public Record Requests Coordinator
165 E. 7th Avenue, Suite 100, Eugene, OR 97401
541-687-7339 | 541-686-7551 fax
PUBLIC RECORDS LAW DISCLOSURE: This is a public record. This e-mail is subject to the State Retention Schedules and may be made available upon request.
-----Original Message-----
From: Susan Hansen [mailto:foxglovefarm@inbox.com]
Sent: Wednesday, January 31, 2018 9:43 PM
To: RecordsRequest <recordsrequest@deq.state.or.us>
Cc: sarah.wheeler@state.or.us; Richard Whitman <richard.whitman@state.or.us>; michael.c.kron@doj.state.or.us; DECONCINI Nina <nina.deconcini@state.or.us>
Subject: RE: Thank you for contacting DEQ.
DEQ public records dept.,
You now have to respond whether or not you have records responsive in five working days, instead of the 15 noted below in your return message. Perhaps this message should be changed since it is no longer correct?
Susan Hansen
Bear Creek Recovery
> -----Original Message-----
> From: recordsrequest@deq.state.or.us
> Sent: Thu, 1 Feb 2018 05:34:32 +0000
> To: foxglovefarm@inbox.com
> Subject: Thank you for contacting DEQ.
>
> Thank you for your public record request. DEQ is currently working to
> determine whether we are in possession of the records you requested
> and will follow up with you as soon as possible, but in no case later
> than 15 business days after receiving your request.
>
> DEQ will provide copies of requested public records for which the
> agency does not claim an exemption from disclosure, as soon as
> possible. DEQ is permitted to charge fees for costs associated with
> providing records. For more information regarding requests, including
> the current fee schedule, please see DEQ’s Frequently Asked
> Questions<http://www.oregon.gov/deq/about-us/Pages/Requesting-Public-Records-FAQ.aspx>.
>
> Thank you,
> Oregon DEQ