From: Andy Peters
Sent: Mon Jan 08 10:37:40 2018
To: Chelsi Sanders; Christie DeSantis
Cc: Gerald Fisher
Subject: RE: stale voice messages
Importance: Normal
I called this person back and we are all good to go. Thanks for the help this morning!
Andy Peters
City of Molalla
Public Works Operations Supervisor
(503) 829-6855 x220
Cell: 503-793-0507
117 N Molalla Ave
Molalla, OR 97038
From: Chelsi Sanders [mailto:csanders@cityofmolalla.com]
Sent: Monday, January 8, 2018 9:44 AM
To: Christie DeSantis <cdesantis@cityofmolalla.com>; Andy Peters <apeters@cityofmolalla.com>
Cc: Gerald Fisher <gfisher@cityofmolalla.com>
Subject: RE: stale voice messages
I think Gerald would have to make the call on whether or not to credit the account. I think it would be pretty hard to tell how much water was used for that purpose.
Chelsi
From: Christie DeSantis [mailto:cdesantis@cityofmolalla.com]
Sent: Monday, January 08, 2018 9:35 AM
To: Andy Peters <apeters@cityofmolalla.com>; Chelsi Sanders <csanders@cityofmolalla.com>
Subject: RE: stale voice messages
Update:
I’ve called all but one of these people back. Everyone appreciated the call and said their water is back to normal.
There is one message that I hesitated:
Cordella owns an apartment building at 430 Metzler Ave. She left two messages regarding the brown water. I’ve attached the second, where she states that she doesn’t want to pay for the extra water that tenants have used to clear their lines.
I have no clue how that works, so I’m saying “Nose Goes” on this one!
Christie
From: Andy Peters [mailto:apeters@cityofmolalla.com]
Sent: Monday, January 8, 2018 7:48 AM
To: Christie DeSantis <cdesantis@cityofmolalla.com>; Chelsi Sanders <csanders@cityofmolalla.com>
Subject: stale voice messages
Good Morning! I have all these voice messages in my inbox from last week about the discolored water. They all either called me directly (x0220) or else were forwarded to me by someone. Some are dialing x0222, and these are also landing in my inbox. I’m not sure where that number is coming from. I’m not sure how they are getting my number directly, I’m looking in to that. Possible the duty phone holder was passing my 0220 extension. In any case, I’m not hearing any questions in these voice messages that require technical answers we don’t all already know. Can someone help me call these folks back? I’m working with contractors this morning and won’t have time, and these are all now 3 days stale. This would be hugely helpful.
Andy Peters
City of Molalla
Public Works Operations Supervisor
(503) 829-6855 x220
Cell: 503-793-0507
117 N Molalla Ave
Molalla, OR 97038