From: Steve Donovan
Sent: Wed Oct 04 09:35:10 2017
To: Gerald Fisher; Chaunee Seifried
Subject: RE: Molalla Carwash
Importance: Normal
That is my understanding. Residentials are on the winter average for the flow charge; all commercials are billed on a “as measured” basis for the flow charge.
From: Gerald Fisher [mailto:gfisher@cityofmolalla.com]
Sent: Wednesday, October 04, 2017 9:05 AM
To: Chaunee Seifried <cseifried@cityofmolalla.com>; Steve Donovan <steve.donovan@donovan-enterprises.com>
Subject: FW: Molalla Carwash
Hi Chaunee,
Couple of questions. I want to confirm that there is no winter averaging for commercial and industrial users. What they use in water essentially goes down the sewer regardless of time of year. If not, then we need to know the reason why, such as irrigation. If it is irrigation then we have another problem. Thanks.
Hi Steve,
I want to make sure that matches with your assumptions in the rate analysis. Thanks.
Regards,
Gerald Fisher, P.E. | Public Works Director
City of Molalla
117 N Molalla Ave. | PO Box 248 |Molalla, OR 97038
Office: 503.829.6855 | Direct: 503.759.0218
CONFIDENTIALITY NOTICE: The information contained in this email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient and have received this communication in error, please contact the sender by reply email and destroy all copies of the original message. Thank you.
From: Kim Merchant [mailto:merchantranch@bctonline.com]
Sent: Tuesday, October 03, 2017 7:02 PM
To: Gerald Fisher <gfisher@cityofmolalla.com>
Subject: Re: Molalla Carwash
Hi Gerald
No problem, Ya know I don't know if we are hooked up to the sewer I just know that we have never had sewer on our bill until a few months ago (we built it 13 years ago) and our water usage hasn't changed
I think someone saw that there was no sewer and added it but like I said they added the wrong rate and that's when I noticed our bill tripled and I called to see what the deal was then they reduced it I tried telling her we have never had sewer on our bill but she said I needed to call you
Thanks
Sent from my iPhone
Kim
On Oct 3, 2017, at 12:31 PM, Gerald Fisher <gfisher@cityofmolalla.com> wrote:
Hi Kim,
I wont be able to look at this today but will review this week. A couple of questions for you.
Is your facility connected to the sanitary sewer system?
Recycled water in a car wash typically involves a reduction in the amount of water used thereby reducing the flow to the sewer system. Have you had an increase in the use of water lately that is not consistent with your normal operational use from the past?
Let me know and I will try to get back to you as soon as possible. Thanks.
Regards,
Gerald Fisher, P.E. | Public Works Director
City of Molalla
117 N Molalla Ave. | PO Box 248 |Molalla, OR 97038
Office: 503.829.6855 | Direct: 503.759.0218
CONFIDENTIALITY NOTICE: The information contained in this email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient and have received this communication in error, please contact the sender by reply email and destroy all copies of the original message. Thank you.
From: Kim Merchant [mailto:merchantranch@bctonline.com]
Sent: Tuesday, October 03, 2017 10:48 AM
Subject: Molalla Carwash
Hi Gerald
I have a question about the sewer rates that have recently been put on our acct. I know sewer is averaged on water usage but we recycle all our water, it goes into a huge tank with a filtration system and is reused and we do not have a public restroom, when they first assessed the sewer amount a few months ago they put in the wrong figures and started deducting close to 2,000.00 out of our acct for the month so I called and they said someone added the wrong figure and they adjusted it and gave a credit but the water bill is still doubled, I tried explaining why we never had sewer on our acct for the last 13yeras they said I needed to talk to you, when we built the carwash and had the whole recycled system put in (which was thousands) that’s why we never had sewer on our water bill because we really don’t have any except a few employees using the bathroom, can you please help fix this problem, we cant afford to pay for things we don’t use J
Thanks
Kim Merchant
971-563-1557