Yes, absolutely.
Reader is a free, supported product. So there should be no issues for those users.
Acrobat XI users can continue to use, with issues.
Dan Zinder
503.759.0226
From: Alice Cannon <acannon@cityofmolalla.com>
Sent: Monday, April 27, 2020 11:47 AM
To: Dan Zinder <dzinder@cityofmolalla.com>; Christie DeSantis <cdesantis@cityofmolalla.com>; Darlene Bishop <dbishop@cityofmolalla.com>
Cc: Gerald Fisher <gfisher@cityofmolalla.com>
Subject: RE: Acrobat
Dan,
Thanks for the info. Can those who are currently working on Adobe Acrobat XI and Adobe Acrobat Reader just stay with their current arrangement? It seems like the answer is yes. I just wanted to confirm this.
Alice
From: Dan Zinder <dzinder@cityofmolalla.com>
Sent: Monday, April 27, 2020 11:43 AM
To: Alice Cannon <acannon@cityofmolalla.com>; Christie DeSantis <cdesantis@cityofmolalla.com>; Darlene Bishop <dbishop@cityofmolalla.com>
Cc: Gerald Fisher <gfisher@cityofmolalla.com>
Subject: RE: Acrobat
Hi,
I’ve gone down the rabbit hole this morning with this one, including reaching out to Resident Wizards, Andy Peters and MCC.
The short of it is, some of us are already using the subscription model, some of us are on Adobe XI, and those of us that do not do a lot of document manipulation use Reader.
The problem is happening for those of us that have Adobe XI. To my knowledge, that is just Alice and I and it’s a huge deal for us. I use this literally every day. Both quality and quantity of our planning decisions depend heavily on it.
Adobe no longer supports it and does not provide a supported pre-paid option. Our only option of transporting to a supported product is to move to the subscription model. It is the one found here on their website:
https://acrobat.adobe.com/us/en/acrobat/pricing.html?promoid=2FDNCMP7&mv=other
Acrobat Pro is priced at $17 a month per seat. There are slight discounts available when 3+ seats are purchased. MCC is aware of what they’d need to do and can set us up with the best pricing option.
Best,
Dan Zinder
503.759.0226
From: Alice Cannon <acannon@cityofmolalla.com>
Sent: Monday, April 27, 2020 10:13 AM
To: Christie DeSantis <cdesantis@cityofmolalla.com>; Darlene Bishop <dbishop@cityofmolalla.com>; Dan Zinder <dzinder@cityofmolalla.com>
Cc: Gerald Fisher <gfisher@cityofmolalla.com>
Subject: RE: Acrobat
Hi,
Researching all of our options is on DZ’s priority list this week. Stay tuned.
Alice
From: Christie DeSantis <cdesantis@cityofmolalla.com>
Sent: Monday, April 27, 2020 10:07 AM
To: Alice Cannon <acannon@cityofmolalla.com>; Darlene Bishop <dbishop@cityofmolalla.com>; Dan Zinder <dzinder@cityofmolalla.com>
Cc: Gerald Fisher <gfisher@cityofmolalla.com>
Subject: RE: Acrobat
I am not having an issue with the program we are using. Currently.
Do you know how much the new licensing and software would cost? Does everyone’s budget allow for that? Is it 10 licenses?
From: Alice Cannon <acannon@cityofmolalla.com>
Sent: Thursday, April 23, 2020 4:04 PM
To: Christie DeSantis <cdesantis@cityofmolalla.com>; Darlene Bishop <dbishop@cityofmolalla.com>; Dan Zinder <dzinder@cityofmolalla.com>
Cc: Gerald Fisher <gfisher@cityofmolalla.com>
Subject: FW: Acrobat
Hi,
DZ and I are regularly experiencing trouble with our Acrobat Pro. It gives us an “out of memory” message when we are scrolling through larger documents and seems to be quite sensitive when we happen to have 3 or more PDF documents open at once. Acrobat Pro or Acrobat DC (the subscription plan I had when I was a consultant) is an important tool for Planning processes. Planning uses Adobe Acrobat a lot for digital plan review, including digital date stamps, digital approval stamps, digital comments on plans, etc. Our current Acrobat Pro is currently too buggy for us to keep using long-term.
You will see that DZ and Stuart coordinated earlier this week about our current licenses and options for acquiring a more current version of Acrobat Pro or Acrobat DC. DZ and I suspect that the reason our Acrobat Pro is “buggy” is because it may be a version that is no longer supported or updated by Adobe (I think I saw a note to that effect pop up on my screen once). DZ and I are using Adobe Acrobat XI.
Stuart below stated that we don’t have additional seats or options other than our current Acrobat XI Pro. If we want to investigate other Adobe Acrobat options beyond our current “buggy” product, we need to research it. Stuart and the MCC team will support whatever we decide to do. DZ and I definitely want to use Adobe Acrobat. I’ve asked DZ to research options and get back to us. We can then use that information to decide on what we want to do (either for Planning only or for everyone who may be having the same issues).
Feel free to weigh in on this, if you have ideas/feedback/ or anything else to offer before DZ embarks on his research next week.
Thank you,
Alice
Sent: Wednesday, April 22, 2020 3:29 PM
To: Stuart Rios <srios@molalla.com>; Matthew Tinnel <mtinnel@molalla.com>
Cc: Alice Cannon <acannon@cityofmolalla.com>
Subject: RE: Acrobat
Thanks Stuart. We will discuss.
Dan Zinder
503.759.0226
From: Stuart Rios <srios@molalla.com>
Sent: Wednesday, April 22, 2020 3:27 PM
To: Dan Zinder <dzinder@cityofmolalla.com>; Matthew Tinnel <mtinnel@molalla.com>
Cc: Alice Cannon <acannon@cityofmolalla.com>
Subject: RE: Acrobat
Hey Dan,
Sorry for the delayed response. In short, no there are no more available options. All licenses have been used. Alice mentioned earlier that the CITY may be interested in a “business” subscription for Adobe Pro. Lance I discussed briefly on the matter and it is completely up to you how you want to move forward with that. We’d be more than happy to purchase the licenses and manage the subscriptions or the City can purchase the licenses and we can help distribute the software.
Thank You,
Stuart Rios
Molalla Communications
211 Robbins St. Molalla OR
503.829.1100
From: Dan Zinder <dzinder@cityofmolalla.com>
Sent: Wednesday, April 22, 2020 9:53 AM
To: Stuart Rios <srios@molalla.com>; Matthew Tinnel <mtinnel@molalla.com>
Cc: Alice Cannon <acannon@cityofmolalla.com>
Subject: Acrobat
Stuart and Matt,
Alice and I have Adobe Acrobat XI installed on our machines. It’s crashing all the time for us both.
Apparently, other members are not having the same issues. IIRC, we have access to a later version, which I declined because I liked this one more.
Can you confirm, and if so are we able to upgrade on our current license? If so, we would like to do that. If not, we will discuss.
Thanks!
Dan Zinder
Associate Planner, City of Molalla
117 N Molalla Ave | PO Box 248
Direct: 503.759.0226 | Office: 503.829.6855