From: Poole, Jamie

Sent: Thu Mar 26 09:33:33 2020

Subject: FW: [Localtribal-em] Simple Solution to Network CongestionCommunication Shortfalls

Importance: Normal

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Cities,

Please see below a message from the state regarding the issue with telephones. Since our call is already staggered to the 30 minute mark I’m not sure adjusting the time would do much for us. I will keep you posted if I hear more.

Thank you,

Jamie Poole

Outreach and Technology Coordinator

Pronouns: she/her/hers

Clackamas County Disaster Management | 2200 Kaen Road, Oregon City, OR 97045

503-655-8838 | Jpoole@clackamas.us |www.clackamas.us/dm

Follow Clackamas County: Facebook | Twitter | YouTube

Follow Disaster Management: Facebook | Twitter

Sign up for Public Alerts: www.publicalerts.org/signup

From: Localtribal-em <localtribal-em-bounces@listsmart.osl.state.or.us> On Behalf Of Sonya McCormick via Localtribal-em

Sent: Thursday, March 26, 2020 8:59 AM

To: Sonya McCormick <sonya.mccormick@state.or.us>

Subject: [Localtribal-em] Simple Solution to Network Congestion Communication Shortfalls

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Good morning Local and Tribal Emergency Managers, OERS Council, and Private Sector Partners,

Please see the following message from Theresa Masse, the Region X Cybersecurity Advisor for Oregon:

Many of us are dealing with some network congestion and capacity issues with Verizon. There is a nationwide issue with mobile to landline calls, primarily at the top of every hour on business days, due to the tremendous increase in the use of conference calls for the masses of teleworking staff. Verizon is monitoring their networks and making continuous adjustments in an attempt to better manage this issue. They are asking for people to stagger their conference calls 10 or 20 minutes on either side of the hour to keep all the calls from hitting the network at the top of the hour.

Theresa A. Masse

Cybersecurity Advisor, Region X (Oregon)

Cybersecurity and Infrastructure Security Agency

Phone: (503) 930-5671 Email: theresa.masse@cisa.dhs.gov

Report incidents: https://www.us-cert.gov/report

Contact watch and warning operations: NCCIC@hq.dhs.gov

Find resources: https://www.us-cert.gov/ccubedvp