From: Gerald Fisher

Sent: Thu Mar 26 10:45:41 2020

To: Jeff Ring; Mark Strandberg; Ryan Quigley; Steve Major; Steve Donovan

Subject: FW: [Localtribal-em] Simple Solution to Network CongestionCommunication Shortfalls

Importance: Normal

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FYI. Since you all are in my communications circle I am passing on the info below so you can still talk with your other agency clients. Don’t need to reply back. My email traffic is high with emergency management right now.

From: Localtribal-em <localtribal-em-bounces@listsmart.osl.state.or.us> On Behalf Of Sonya McCormick via Localtribal-em

Sent: Thursday, March 26, 2020 8:59 AM

To: Sonya McCormick <sonya.mccormick@state.or.us>

Subject: [Localtribal-em] Simple Solution to Network Congestion Communication Shortfalls

Warning: External email. Be cautious opening attachments and links.

Good morning Local and Tribal Emergency Managers, OERS Council, and Private Sector Partners,

Please see the following message from Theresa Masse, the Region X Cybersecurity Advisor for Oregon:

Many of us are dealing with some network congestion and capacity issues with Verizon. There is a nationwide issue with mobile to landline calls, primarily at the top of every hour on business days, due to the tremendous increase in the use of conference calls for the masses of teleworking staff. Verizon is monitoring their networks and making continuous adjustments in an attempt to better manage this issue. They are asking for people to stagger their conference calls 10 or 20 minutes on either side of the hour to keep all the calls from hitting the network at the top of the hour.

Theresa A. Masse

Cybersecurity Advisor, Region X (Oregon)

Cybersecurity and Infrastructure Security Agency

Phone: (503) 930-5671 Email: theresa.masse@cisa.dhs.gov

Report incidents: https://www.us-cert.gov/report

Contact watch and warning operations: NCCIC@hq.dhs.gov

Find resources: https://www.us-cert.gov/ccubedvp