From: SLFRF@treasury.gov

Sent: Fri Oct 14 09:13:00 2022

To: Mac Corthell

Subject: Update on Treasury Contact Center Operations

Importance: Normal

Dear SLFRF recipient,

We are writing to follow up on the September 23, 2022 letter you received from Treasury’s Deputy Secretary Wally Adeyemo to provide additional details on the way Treasury’s funding shortfall will impact you as a recipient of an award under the State and Local Fiscal Recovery Funds (SLFRF) program.

After Monday, October 17, Treasury’s contact center will no longer be able to respond to phone calls. In addition, starting later this month Treasury will be forced to further ramp down staff support for the contact center and as a result response times to recipient emails are also expected to be significantly delayed. Tribal recipients may email tribal.consult@treasury.gov for assistance.

To assist recipients, Treasury has provided a number of self-service resources to answer commonly asked questions. Please refer to the SLFRF program website for this information about how to solve common issues including account access issues, payments questions, and other logistical issues.

For program administration and grants management-related inquiries, including inquiries on eligible uses, please refer to the program’s website as well as the following program guidance materials to address frequently asked questions:

• * For Revenue Loss inquiries, please see pages 9-11 of the Overview of the Final Rule, as well as FAQs #3.1, #3.2, #3.3, #4.1, #13.14, #13.15, and #13.16.
• * For Premium Pay inquiries, please see pages 35-36 of the Overview of the Final Rule, as well as FAQs #5.1 - #5.4 and pages 6, 29-30 of the Compliance and Reporting Guidance.
• * For Affordable Housing inquiries, please see pages 14-20 of the Overview of the Final Rule, the Affordable Housing How-To Guide, and FAQs #2.14 and #4.9.
• * For Build America, Buy America Act (BABA) inquiries, please see FAQs #6.18 and #6.19.
• * For taxability inquiries regarding SLFRF payments, please see the IRS-issued FAQs.
• * For second tranche payments, visit our Guidance on Second Tranche Payments including our Treasury Portal Submission walkthrough.
• * For various overviews of the SLFRF Compliance and Reporting Guidance, review our Treasury SLFRF-related webinars.

Please note that these materials provide an overview of the guidance and should not be used as a substitute for reviewing the authorizing statute, the Final Rule (effective April 1, 2022), as well as the SLFRF Award Terms and Conditions, and other program guidance and requirements.

Thank you for your patience while Treasury works with Congress to provide the necessary resources to effectively respond to inquiries from SLFRF recipients.

Sincerely,

Office of Recovery Programs

U.S. Treasury Department